Information for people and families that are struggling financially 

Community Networks coordinates the Community Support Fund (CSF).

This fund provides financial assistance to individuals and families in the Upper Clutha;

  • so that they may access financial support for counselling;
  • that struggle with school based costs for their young person such as stationary, uniform (referred to as No Child Misses Out);
  • that struggle with a household & living cost such as power & medical costs.

Referrals to this fund need to come from any professional that is able to means assess or understand a family or individuals financial situation, including Social Workers, Budget Advisors and Counsellors.

To find the referral form please click here

To download a list of the Counselling & Mental Health Services please click here: Counselling and Mental Health Services in the Upper Clutha

To download a list of Frequently Asked Questions regarding Counselling & Mental Health Services please click here: Counselling FAQ

Community foodbank

Where is it?

The foodbank is located in our offices at the Community Hub, 34 McDougall Street. This is the only foodbank in the Upper Clutha and is stocked with a variety of canned, non-perishable and perishable goods including milk, bread and meat. 

How does someone access it?

The foodbank is open to anyone. We are currently making changes to our foodbank to improve our service and make the foodbank more self-sufficient going forward. From Monday 5th July, we will no longer be supplying New World vouchers. Instead, we will be stocking up the foodbank with a wider variety of items including meat, vegetables and dairy products. To ensure that we continue to provide an efficient service, we will only be operating the foodbank at the following times:

    • MONDAY: 1pm-4pm
    • WEDNESDAY: 11am-2pm
    • FRIDAY: 9am-12pm

We ask that you only come in to get food parcels during these times. If you require assistance outside of these times, please speak to the Front Desk team for further information.

The application form for a food parcel is available here. If further support is needed, a referral can be made to the Budget Advisory Service or any other social support services. 

We thank you for your patience whilst we make changes to our current foodbank system and welcome any feedback.


Donations to the food bank are gratefully received, and these can be dropped off at the Community Networks office, Community Hub, 34 McDougal Street or in the marked bin at New World Wanaka.

Some items that your local food bank would really appreciate:

  • Rice and pasta
  • Pasta sauces
  • Meats (we have a freezer)
  • Canned fish
  • Crackers, biscuits and muesli bars
  • Baking goods
  • Toiletries
  • Breakfast foods


New Zealand is a great place to live, but it’s not always an easy place to live. More than ever before, families are struggling to gain control of their finances. Budgeting services offer free, confidential budgeting advice. With a financial mentor, you can create a plan to get out of debt, save money and start building a future for you and your family.


Social workers provide care, advice and support to people with personal or social problems, and help with community and social issues. Social workers help people solve and cope with problems in their everyday lives such as parenting and finding a way forward.

Heather Clay is a registered social worker with the Community Networks team.  She can provide short-term direct support for coping with a variety of issues like parenting, finances, and mental wellbeing; and if needed, connect you with the appropriate longer term resources.

Heather is available by appointment Tuesdays, Wednesdays, and Fridays at the Wānaka Community Hub – call Community Networks on 443 7799 or drop in for more information.

Other resources:

Central Lakes Family Services

0508 440225

Family Works

03 4777116

Anglican Family Care

03 4436623

wellsouth vouchers

The WellSouth Voucher programme is to help people with the costs of visiting their GP and with prescription costs. It targets Māori, Pacific and other high risk populations. It is strictly for patients who are unable to pay, and without the voucher would not visit their GP/Practice Nurse or pharmacy. For further information contact Kate at Community Networks.