Information for people and families that are struggling financially 

Community Networks coordinates the Community Support Fund (CSF).

This fund provides financial assistance to individuals and families in the Upper Clutha;

  • so that they may access financial support for counselling;
  • that struggle with school based costs for their young person such as stationary, uniform (referred to as No Child Misses Out);
  • that struggle with a household & living cost such as power & medical costs.

Referrals to this fund need to come from any professional that is able to means assess or understand a family or individuals financial situation, including Social Workers, Budget Advisors and Counsellors.

To find the referral form please click here

To download a list of the Counselling & Mental Health Services please click here: Counselling and Mental Health Services in the Upper Clutha

To download a list of Frequently Asked Questions regarding Counselling & Mental Health Services please click here: Frequently Asked Questions_counselling

Community foodbank

Where is it?

The food bank is located in our offices at the Community Hub, 34 McDougall Street. This is the only food bank in the Upper Clutha and is stocked with a variety of canned, non-perishable and perishable goods including fresh milk, bread and meat. 

How does someone access it?

The food bank is open to anyone. People can come in anytime during business hours.  After a brief interview to determine the financial and social situation, clients are supported to create a food parcel. If further support is needed, a referral can be made to the Budget Advisory Service or any other social support services. The food bank screening tool is available here.


Donations to the food bank are gratefully received, and these can be dropped off at the Community Networks office, Community Hub, 34 McDougal Street or in the marked bin at New World Wanaka.

Some items that your local food bank would really appreciate:

  • Rice and pasta
  • Pasta sauces
  • Meats (we have a freezer)
  • Canned fish
  • Crackers, biscuits and muesli bars
  • Baking goods
  • Toiletries
  • Breakfast foods


New Zealand is a great place to live, but it’s not always an easy place to live. More than ever before, families are struggling to gain control of their finances. Budgeting services offer free, confidential budgeting advice. With a financial mentor, you can create a plan to get out of debt, save money and start building a future for you and your family.


Social workers provide care, advice and support to people with personal or social problems, and help with community and social issues. Social workers help people solve and cope with problems in their everyday lives such as parenting and finding a way forward.

Central Lakes Family Services

0508 440225

Family Works

03 4777116

Anglican Family Care

03 4436623

wellsouth vouchers

The WellSouth Voucher programme is to help people with the costs of visiting their GP and with prescription costs. It targets Māori, Pacific and other high risk populations. It is strictly for patients who are unable to pay, and without the voucher would not visit their GP/Practice Nurse or pharmacy. For further information contact Kate at Community Networks.